CPHA Canvax

"Health workers’ attitudes towards clients, the manner in which they treat clients, their technical performance, and the quality of their communication with caregivers all have important impacts on treatment effectiveness as well as on clients’ knowledge, satisfaction and willingness to use health services. For immunization, these health worker qualities are reflected in coverage and dropout rates, and therefore in individual and community protection from vaccine-preventable diseases.

This guide is intended primarily for district health management teams and any persons or organizations they may work with to carry out a mostly qualitative study of health workers’ knowledge, attitudes, and practices (KAP), particularly their interactions with caregivers and infants." - A guide for exploring health worker/caregiver interactions on immunization

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A guide for exploring health worker/caregiver interactions on immunization

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